FINISHED Tutorials Reorganization

Date

May 2019

Goal

We now have 136+ topics in our tutorial section organized into 27 groups, and we’re planning to add more. Based on user feedback, we could improve the usability of the Tutorials section by organizing the topics better. Our goal is to identify a structure that best fits users’ expectations.

Method

We used a card sorting exercise to reach our goal. In this exercise, participants sort cards containing different items into groups. It helps to figure out how to group and label the information in a way that makes the most sense to our audience.

Results

We have analyzed the results, and based on the results we concluded that seven categories can cover our 27 topics: Data management, Schema, Templates, Modules and Module examples, Partner Portal, Third-Party Systems, Best Practices. We used the similarity matrix and the category namings to identify which topics are connected and what names users suggested for them. Check out our detailed analysis here.